How Does Employee Monitoring Software Works?

Monitoring your employees’ online activity is very hard. More often, employees that get comfortable with the workplace tend to slack and rely on how close they are with their employers. Instances such as, once the employee gets distracted, and even if they knew that the company is monitoring their work performance, they always find ways to evade from being discovered.

Many employers are now using CCTV cameras in each office to ensure that their employees are doing their job, but somehow, employees seem to find a way out!

Employees that are distracted can cause several reasons for a company to become an unproductive workplace. It is like an epidemic that spreads from one person to another. It may cause a downfall for the company! That is why many companies give incentives to employees who are efficient and productive in the tasks given to them and could reach a certain quota. This is for them to focus on their tasks alone and avoid slacking.

Creating a healthy and engaged workforce is one thing an employer considers, but they must consider the protection of their company assets, too. Employers and their employees shared company information, and the company felt compelled that protecting such information to leak is important, too. Leakage of customer information, for example, can bring a harmful effect on the company, reputation-wise. Potential customers or clients might be hesitating about divulging their information to your company.

Along with incentives and motivations, companies can now take advantage of using monitoring software on all company-issued devices. It can work on all devices’ operating systems, such as iOS, Android.

Employee monitoring software works in many ways that can satisfy the employers’ needs in tracking their employees’ activities, and has its following features:

  • It is always advisable for employers to purchase an inexpensive app that also provides lifetime upgrades.
  • Look for monitoring software that can track text messages, calls, and even e-mails that your employee has on the company-issued device. Company-issued devices are given by employers for company purposes, and they have to protect their assets, especially confidential information about their company’s products and services.
  • Field employees are always in their assigned sites, and you never know where they may be at this point. Monitoring software helps employers track their location. In this way, employees will not be able to lie about their whereabouts if they decide to do an extra-curricular activity.
  • Employers knew that their workers are in their assigned places, but do they know whether they do their works diligently? You can now initiate the camera to take pictures of the surroundings using the monitoring software’s advanced application.
  • Employers can now track the history of their workers’ devices. They can monitor the websites they had been and which website they visited the most.

Through this monitoring software, employers can now be alerted when an employee attempts to access to non-work related sites on their company-issued devices. Be sure to give them a heads-up once you purchase a monitoring app! That way, they will be able to know the working hour boundaries.

Visit Highster Mobile to learn more about this amazing monitoring software.

Creating an Employee Monitoring Policy Template

Business communications has been thoroughly replaced by electronic communications in the workplace, something that prompted employers to ask “How does employee monitoring software work?” Why, you ask? It wasn’t so long ago when businesses communicated internally through the phone, but now the phones have stopped ringing in favor of instant messaging, text messages and emails. There is still a role for voice mails but its importance is steadily waning.

Why is There a Need to Monitor?

Surrounded by all this technology and means of communication, companies are looking for ways to protect themselves from employees who would use these tools inappropriately and irresponsibly. It’s true that many employers find that when their employees these electronic tools, like the internet and email, there is still the threat of being legally liable for information and content circulated within the office domain and on the web.

Employers have faced lawsuits for harassment, sexual and otherwise, when their employees transmitted offensive or sexually-themed emails or voice mails. Before the advent of digital employee monitoring, there was no way to find out the person who sent the email or which workstation it came from.

Employers may also need to conduct investigations and review employee communications. And companies that deal with sensitive customer and employee data are at risk of having the data leaked or stolen. Monitoring makes sure that the perpetrator will be identified, or even deterred from doing the crime in the first place.

Developing The Policy.

Prior to implementing an employee monitoring practice, businesses need to do two things. First, they will need to inform the employees that they will be monitored, how the monitoring will be done, which data will be gathered, and what will be done with it. Second, they will need to create a template for the policy as a guide and then develop the policy itself. Here is what should be included in the policy.

  • All forms of communications that use company resources, including but not limited to, emails through the company domain, voice mail and text messages using company phones should only be used for business purposes.
  • The employer will have the right to monitor said forms of communications using any form of monitoring he may choose, and may disclose the contents of said communications even after deleting if and when, should the employer decide, the business needs it to be so.
  • Employees should expect that all forms of communication sent through company networks are neither private nor confidential. With this in mind, employees are encouraged to be cautious when drafting communications, with the assumption that these will be accessed and reviewed by someone else.

These are just some of the things that should be included in a policy. This is by no means a template for all businesses to follow but merely a guide. And the best way to implement employee monitoring is by using cell phone monitoring apps, since mobile devices have all but replaced fixed workstations in the workplaces.

And one of the most powerful phone monitoring apps on the market is Highster Mobile. It can access almost the entire phone, and can easily give employers access to emails, text messages and phone calls. Learn more about the app by visiting our site right now!